A leading data center developer is currently looking for a country operation manager who will oversee the full Japan operation and will be responsible for:

• Supervising all Japan DC site engineers and manage Health & Safety with advisors and local managers.
• Increasing customer satisfaction, minimizing incidents, and driving down human errors.
• Handling equipment and building lifecycle management, implement cost-saving measures, and manage non-standard customer requirements.
• Interfacing with Sales, UK, India, and EU functions, overseeing implementation work for customer success.
• Overseeing new DC design, handle budgets, conflict resolution, and audits, and support customer proposals and projects.
• Leading M&O certification audits and foster customer relationships.

Required:

• Native-level Japanese and business-level English proficiency
• Previous experience in senior management within a DC-related role
• Past experience in overseeing a sizable team or multiple teams within a dynamic business environment
• Demonstrated expertise in managing internal and external conflictsAbility to comprehend intricate contracts involving numerous stakeholders
• Proven history of collaboration with diverse company departments, effective problem-solving, promoting employee growth, and proactively resolving issues

ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.