A leading global provider in the data center industry, known for its extensive experience in designing, constructing, and operating energy-efficient, high-performance facilities is currently seeking a strong facilities manager to oversee the management of multiple data centers in Inzai, Chiba.

Role and Responsibilities

• Oversee the Operations Engineering team, ensuring smooth operation of mechanical and electrical systems, security, and facility management across multiple data centers. Lead initiatives to improve customer satisfaction and operational quality.
• Maintain strong communication with customers and investors, aligning site operations with contractual agreements and service level agreements (SLAs). Manage customer support, including remote hands services and property management.
• Foster a positive working environment, promoting diversity, compliance, and governance. Lead people development, CSR activities, and engagement initiatives.
• Ensure zero critical incidents, implement best practices for life cycle management, and drive cost-saving measures. Oversee change management, incident management, and continuous improvement activities.

Required Skills/Qualifications

• Strong leadership and people management skills, with experience in managing diverse teams.
• Proficiency in understanding and managing various types of contracts and SLAs.
• Expertise in conflict management and problem-solving, with the ability to handle challenging situations.
• Technical knowledge of data center operations, including M&E systems, security, and facility management.
• Native-level proficiency in Japanese and business-level English.

Desired Skills/Qualifications

• Experience in financial management, including budgeting and cost management for large-scale operations.
• Proven track record in collaborating across multiple departments and with external stakeholders.
• Knowledge of energy-saving initiatives and regulatory compliance within the data center industry.
• Experience leading audits and maintaining compliance with industry standards.

ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.